About Me

Customer service specialist Well versed and soft-spoken Good interpersonal skills Excellent communications Fast learner and learn quickly Punctual and I adhere to company's policies religiously Ambitious & good team player Zeal to acquire new trends and technologies I'm flexible to any ambience Providing information to customers/service partners. Proactive monitoring of incidents /tickets. Controlling SLA(Service Level Agreement) fulfillment. Managing escalations and customer complaints. Customer Excellence center quality check of customer service tickets. Attends group and general meetings. Creates procedures and documents 8 Use Servicing PayPal accounts PayPal Credit, Master Card, Visa etc. Providing information to customers/service partners. Proactive monitoring of incidents /tickets. Controlling SLA fulfillment. Managing escalations and customer complaints. Customer Excellence center quality check of customer service tickets. Attends group and general meetings. Creates proc

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Teaches

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Online Whiteboard Experience

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