About Me
Managed end-to-end ground handling for commercial aircraft, maintaining full compliance with airline safety procedures, airport regulations, and international aviation standards. • Coordinated aircraft arrivals, departures, boarding, disembarkation, and turnaround activities to achieve on-time departure targets across 100+ daily flights. • Executed baggage and cargo handling—including load planning and weight & balance compliance—minimising delays and ensuring cargo integrity. • Operated a wide range of Ground Support Equipment including baggage tugs, conveyor belts, forklifts, and service vehicles. • Facilitated full passenger processing: travel document verification, boarding pass issuance, check-in management, and special assistance for VVIPs, unaccompanied minors, and PRM passengers. • Managed Lost & Found operations and resolved passenger baggage claims efficiently, maintaining high customer satisfaction. • Collaborated cross-functionally with baggage, catering, fueling, sec