Privacy Policy

The privacy of our visitors is of extreme importance to us. 

We use cookies to maintain sessions throughout the website. This helps us to serve you relevant content.

We also store information about your IP to detect and prevent spammers and help keep your account secure. 

We do not sell or share your personal information with anybody, ever unless we are legally obliged to do so. The only time such information is shared is when you agree to share details with a student/tutor.

Homework Guru's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

 

When you post requirements as a student

Once you close your post, no new teachers can contact you. However, teachers who bought your contact details before you closed your requirements can still contact you.

I want to delete my account

Please go to profile settings to delete your account. If you are a student, to delete your account please send us an email on support@homeworkguru.com 

If you are a student, all your posts will be automatically closed and no new teachers will be able to contact you. Teachers who have already contacted you may still contact you privately. 

If you are a teacher, once you delete your account, we still keep your details for security and legal reasons. However, your profile is no longer accessible by anybody, including you. Students who have already got your contact details will be able to see the messages you sent to them and your contact details.

If you require any more information or have any questions about our privacy policy, please feel free to contact us

Data management from Google login

If you choose to login with Google, we use your Google email for registration.

If you use our "friends invite" feature, we give you the ability to select the contacts you invite. We access only those contacts and store them for sending invitations on your behalf.

What data do we process

In addition to the data you yourself give us, we track your IP address. 

Purposes for which we process your data

We process your data to give you the services that you request.

How to request data deletion

Please go to profile settings to delete your account.

 

This privacy policy sets out how Homework Guru uses and protects any information that you give Homework Guru when you use this website.

Homework Guru is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Homework Guru may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st  May 2013 .

For Registering Tutors. Trainers, Academic Experts, Mentors or any other registering Entity 

Homework Guru is a marketing platform and by subscribing to a paid subscription we don't guarantee you students or jobs. We will maximize your exposure to as many students as possible.

Please don't subscribe or pay in case you are expecting an instant gratification.

The subscription amount is NON REFUNDABLE !!

What we collect

We may collect the following information:

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@homeworkguru.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to support@homeworkguru.com If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. 

 

Privacy Notice & Policy As Per DPDP ACT 2023

https://www.meity.gov.in/static/uploads/2024/06/2bf1f0e9f04e6fb4f8fef35e82c42aa5.pdf 

 

Effective Date: August 7, 2026

Last Updated: August 7, 2026

1. Identity of the Data Fiduciary

We are Homework Guru, the Data Fiduciary responsible for your digital personal data.

  • Registered Address: 7th Floor, Jaina Tower, Mahatta Tower, Janakpuri District Centre, New Delhi, Delhi 110058

  • Landmark: Near Satyam INOX Cineplex

  • Contact Email: support@homeworkguru.com 

  • Designated Contact / Data Protection Officer (DPO): Manish Kumar, support@homeworkguru.com 

2. Categories of Personal Data We Collect

We collect only specific, itemized categories of personal data necessary for our operations:

  • Identity & Contact Data: Name, email address, phone number, and postal address when you register or communicate with us.

  • Technical & Device Metadata: IP address, browser type, device identifiers, and timestamps collected automatically via cookies or analytics.

  • Transactional Records: History of services or products purchased, billing records, and payment confirmations (note: financial/banking data is processed securely through RBI-approved payment gateways).

3. Purpose and Legal Basis of Processing

We process your personal data based on your Consent (which is free, specific, informed, and unambiguous) or other Legitimate Uses recognized under the DPDP Act. We use your data for:

  • Providing, maintaining, and improving our website and services.

  • Communicating important updates, responses, or transactional notifications.

  • Complying with applicable Indian laws and regulatory mandates.

4. Data Sharing and Disclosures

We do not sell your personal data. We share your data only with trusted third-party vendors (such as cloud hosting providers, logistics partners, or payment gateways) under strict contractual obligations to maintain security safeguards equivalent to this policy. We may also disclose data if required by law or government authorities in India.

5. Data Retention and Erasure

  • We retain your personal data only as long as necessary to satisfy the specific purpose for which it was collected, or to comply with legal and audit obligations.

  • Logs and traffic metadata are kept for a minimum of 1 year or as mandated by law.

  • Once the purpose is served, or when you successfully withdraw your consent, your data will be erased securely, except where retention is required by applicable law.

6. Your Rights as a Data Principal

Under the DPDP Act, you possess clear rights regarding your personal data:

  • Right to Information: To obtain a confirmation of whether we process your data and a summary of personal data processed.

  • Right to Correction and Completion: To update or correct inaccurate or incomplete personal data.

  • Right to Erasure: To request the deletion of your personal data when no longer required.

  • Right to Withdraw Consent: To withdraw your consent at any time via an action as easy as giving it. Withdrawal will take effect prospectively.

  • Right to Nominate: To nominate an individual to exercise your rights in the event of death or incapacity.

7. Grievance Redressal Mechanism

If you have questions, wish to exercise your rights, or want to register a complaint regarding your personal data, reach out to our Grievance Officer:

  • Name: Manish Kumar

  • Email: support@homeworkguru.com 

  • Response Time: We acknowledge complaints within 48 hours and resolve them within the statutory timeframe (typically within 30 days). You also have the right to approach the Data Protection Board of India (DPBI) if unsatisfied.

 

  All Comments:   0